Shipping policy

Shipping Policy

Thank you for shopping at Cell2All. This Shipping Policy outlines our procedures and guidelines regarding the shipment and delivery of your orders.

1. Order Processing:

a. All orders are processed within 1 working day, Monday through Friday. Orders are not processed or shipped on weekends or holidays. Please allow additional processing time during peak seasons.

b. Orders placed after 4 pm +2 GMT will be processed the following business day.

2. Shipping Rates and Delivery Estimates:

a. Shipping is processed within 3 to 5 working days.

b. Nationwide delivery is available for a fee of R100. Orders exceeding R500 qualify for complimentary delivery.

3. Order Tracking:

a. Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).

b. You can track your order using the provided tracking number(s) on the carrier's website.

4. Lost or Damaged Shipments:

a. We are not liable for any lost or damaged shipments. However, if your order arrives damaged or if you believe it is lost in transit, please contact us immediately so that we can assist you in filing a claim with the carrier.

5. Changes to This Shipping Policy:

a. We reserve the right to update or change our Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

6. Contact Us:

If you have any questions about the shipping of your item, contact our customer service team at cell2all@gmail.com.